Hurricane harbor phoenix address8/7/2023 ![]() Phoenix | 3.66km from Hurricane Harbor Phoenix Located in Phoenix (Deer Valley), Drury Inn & Suites Phoenix Happy Valley is within a 5-minute drive of Happy Valley Towne Centre and University of Phoenix-Northwest Learning Center. Will not come back to this property, or any property owned by this franchisee. Although I asked for the problems to be corrected, the sink drainage issue was never fixed, and the clock was always an hour behind. Turns out a ”maintenance engineer” has to manually come in a reset clocks. As for my room, it had was tired and worn, the sink did not drain properly and I was unable to set the digital clock to the correct time. Since these two properties have the same franchise owner, I must conclude that pool maintenance is lax. However, the Homewood Suite's pool, although the filter was working, at midweek, the water was very cloudy and had a strong chemical smell. The front desk offered to let me use the next door Homewood Suite's pool, since they are sister properties. However, what was perhaps most disturbing, is that for the duration of my three-day stay there was NO notice or sign placed on the pool gate notifying guests that the pool filter was broken and that the pool was not up to hygienic standard to be in. ![]() However, this pool had clearly not had a working filter for at least two days, and anyone who either owns a pool or maintains one knows that even with chemicals, a pool without a working filter becomes unsafe to swim very quickly. The front desk employee assured me that the pool was safe to swim in, because the chemicals were being maintained. I immediately went to the front desk, where I was told that the pool filter was not working and would not be fixed until at least Friday. There was no way anyone should be in that water. Imagine my surprise when, after arriving at the hotel and heading to the pool, I was met with a good sized pool with water that was nearly opaque and sickeningly green. Just what I was looking for during a three-day stay in the heat of Phoenix in late May. The hotel's website showed a large, well-maintained pool with sparkling water. My choice for this Hampton was no different. As a daily fitness lap swimmer, I make many of my hotel bookings at properties with decent-sized pools. ![]() Phoenix | 3.49km from Hurricane Harbor Phoenix At $130+ per night this Hampton Inn fell far below the bar that I have come to expect with this Hilton chain. ![]()
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